Email Support
General support, bug reports, billing questions, and media requests.
Support Desk
Jul 14, 2026
Response Time
1-2business days
Channels
3active touchpoints
Coverage
NHLdaily workflows
Note
Use support when a lineup, goalie, stats, or fantasy workflow needs a closer look.
Contact & About
Built for the nightly hockey grind.
Center Ice Hub centralizes the signals fantasy managers care about most, from starting goalie confirmations to late lineup shifts and deeper player research. When you reach out, you are talking to a product built around faster decisions, clearer context, and sharper NHL prep.
Research-first fantasy workflowLive lineup and goalie contextSupport for product and policy questions
Mission Control
What Center Ice Hub is trying to solve.
- Daily NHL lineup intel, goalie confirmations, and fantasy guidance built for fast game-day decisions.
- A command-center workflow that pulls lineup changes, tracked usage, and research tools into one place.
- Editorial coverage that stays research-first. Center Ice Hub is not a sportsbook or betting pick service.
Support Flow
What to expect from us.
- Support requests are typically answered within 1 to 2 business days during the NHL season.
- Bug reports with screenshots, browser details, and steps to reproduce get triaged faster.
- Privacy or data requests should include "Privacy Request" in the subject line for quicker routing.
Helpful Context
Include these details.
- Tell us which page or tool you were using when the issue happened.
- Include league format, device, and browser details when a fantasy workflow looks off.
- Send screenshots or the exact wording of any on-screen errors when possible.
Reach Out
Choose the right channel.
Use email for support-heavy requests, then lean on social and community channels for updates, feature conversations, and broader product feedback.
[email protected]
Twitter / X
Product updates, feature launches, and public-facing platform notes.
Discord
Feedback loops with fantasy players, commissioners, and power users.
Policy Links
Need legal or privacy details instead?
Review how we handle information and platform usage before sending a request that depends on those policies.