Email Support
General support, bug reports, billing questions, and media requests.
Support Desk
Aug 25, 2026
Response Time
1-2business days
Channels
3active touchpoints
Coverage
NHLdaily workflows
Note
Use support when a lineup, goalie, stats, or research workflow needs a closer look.
Contact & About
Built for the nightly hockey grind.
Center Ice Hub centralizes the signals hockey fans and researchers care about most, from starting goalie confirmations to late lineup shifts and deeper player research. When you reach out, you are talking to a product built around faster decisions, clearer context, and sharper NHL prep.
Research-first NHL workflowLive lineup and goalie contextSupport for product and policy questions
Mission Control
What Center Ice Hub is trying to solve.
- Daily NHL lineup intel, goalie confirmations, and research context built for fast game-day decisions.
- A command-center workflow that pulls lineup changes, tracked usage, and research tools into one place.
- Editorial coverage that stays research-first. Center Ice Hub is not a sportsbook or betting pick service.
Support Flow
What to expect from us.
- Support requests are typically answered within 1 to 2 business days during the NHL season.
- Bug reports with screenshots, browser details, and steps to reproduce get triaged faster.
- Privacy or data requests should include "Privacy Request" in the subject line for quicker routing.
Helpful Context
Include these details.
- Tell us which page or tool you were using when the issue happened.
- Include the page, device, and browser details when a research workflow looks off.
- Send screenshots or the exact wording of any on-screen errors when possible.
Reach Out
Choose the right channel.
Use email for support-heavy requests, then lean on social and community channels for updates, feature conversations, and broader product feedback.
[email protected]
Twitter / X
Product updates, feature launches, and public-facing platform notes.
Discord
Feedback from NHL fans, researchers, and power users.
Policy Links
Need legal or privacy details instead?
Review how we handle information and platform usage before sending a request that depends on those policies.